Privacy Policy

Welcome to 6six, Bangladesh's trusted online casino and sports betting platform. At 6six, we are deeply committed to protecting the privacy and personal data of every player who uses our services. This Privacy Policy outlines the types of information we collect, how we use and store that information, the circumstances under which we may share it, and the rights you hold as a user of our platform.

By accessing or using the 6six platform — whether via a web browser, mobile device, or any other interface — you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, we encourage you to discontinue use of the platform and contact our support team for assistance. This policy applies to all registered users and visitors located in Bangladesh and elsewhere.

When you register for and use the 6six platform, we collect certain categories of personal information to operate our services effectively and maintain a safe environment for all players. The types of data we may collect include:

• Identity information: full name, date of birth, and government-issued identification details for age and identity verification purposes.
• Contact information: email address, phone number, and residential address in Bangladesh (such as Dhaka, Chittagong, Sylhet, Khulna, or other divisions).
• Financial information: payment method details (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, or other supported payment providers) and transaction records. We do not store full payment credentials.
• Technical data: IP address, device type, operating system, browser type, session duration, and pages visited, collected automatically via server logs and cookies.
• Gaming activity: betting history, game preferences, wagering records, and responsible gaming settings you have configured on your account.

We collect only the information that is necessary for delivering our services, complying with applicable regulations, and preventing fraud or misuse of the platform. We do not collect sensitive personal data such as medical records, religious beliefs, or biometric data.

The personal information collected by 6six is used strictly for purposes directly related to operating the platform and delivering a quality experience to our players. Specifically, we use your data to:

• Verify your identity and age (all players must be 21 years or older) in accordance with responsible gaming requirements.
• Process deposits and withdrawals securely through supported payment channels such as bKash, Nagad, and Rocket.
• Provide personalised customer support, investigate disputes, and resolve technical issues affecting your account.
• Detect, prevent, and investigate fraudulent activity, money laundering, or any other conduct that may violate our Terms & Conditions.
• Improve our platform's features, game offerings, and user experience based on aggregated, anonymised usage analytics.

6six does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We treat the confidentiality of our players' information with the highest level of professional responsibility.

In limited and specific circumstances, your personal information may be shared with trusted third parties as follows:

• Payment processors: Financial data is shared with payment service providers such as bKash, Nagad, Rocket, and banking partners solely to complete your transactions. These providers are bound by their own strict data protection obligations.
• Legal compliance: We may disclose your information to law enforcement or regulatory authorities if required to do so by applicable law, court order, or government request.
• Fraud prevention partners: Aggregated or anonymised data may be shared with third-party fraud detection services to safeguard the integrity of the platform and protect all of our users.

6six uses cookies and similar technologies to deliver a smooth, personalised experience on our platform. Cookies are small text files stored on your device that allow us to remember your preferences, maintain your session, and analyse how our platform is used. We do not use cookies to collect sensitive personal data.

You may adjust your browser or device settings to refuse or delete cookies at any time. Please be aware that disabling certain cookies may affect the functionality of the 6six platform, including your ability to log in, access your account balance, or load games correctly. By continuing to use our platform, you consent to our use of cookies in accordance with this policy.

We implement a range of technical and organisational security measures to protect your personal information from unauthorised access, accidental loss, alteration, or disclosure. Our security framework includes SSL/TLS encryption for all data in transit, encrypted storage for sensitive information at rest, access controls that limit internal data access on a need-to-know basis, regular security audits and vulnerability assessments, and a dedicated incident response procedure in the event of a data breach.

While we take every reasonable step to protect your data, no online platform can guarantee absolute security. In the unlikely event that a data breach occurs that may affect your personal information, we will notify you in accordance with applicable obligations and take all necessary remedial action without delay.

6six processes payments through trusted local and international payment gateways. When you make a deposit or request a withdrawal — using bKash, Nagad, Rocket, Upay, Visa, Mastercard, or any other accepted method — the financial transaction data is handled directly by the respective payment provider. 6six retains only the transaction reference, amount, and timestamp needed to update your account balance and support any disputes.

We do not store your full bKash mobile wallet number, card number, bank account number, or PIN on our servers. Fast payouts via bKash and Nagad are a cornerstone of the 6six service, and we maintain strict data handling protocols to ensure your financial information is never exposed unnecessarily.

As a user of the 6six platform, you retain important rights over your personal data. These rights include:

• Right of access: You may request a copy of the personal data we hold about you at any time, free of charge.
• Right of rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction.
• Right of erasure: Subject to legal and regulatory retention requirements, you may request the deletion of your personal data from our systems.
• Right to restrict processing: You may request that we limit the way we process your data while a complaint or dispute is being investigated.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time, without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of these rights, please contact our support team at [email protected] with the subject line 'Privacy Request'. We will respond to all verified requests within a reasonable timeframe. We may need to verify your identity before processing your request.

6six retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. For active accounts, we retain all data for the lifetime of the account and for a defined period following account closure. Financial records and transaction logs may be kept for longer periods where required by applicable regulations.

Once the applicable retention period has expired, we securely delete or anonymiseyour personal data in a manner that prevents recovery. We do not retain data in identifiable form beyond what is strictly necessary.

The 6six platform may occasionally reference third-party services such as payment providers or game studios. These external services operate under their own privacy policies and data practices, which are entirely independent of 6six. We are not responsible for the privacy practices of any third-party service. We encourage you to review the privacy policy of any external service before providing your personal information to them.

6six reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes to this policy, we will update the 'Last Updated' date at the top of this page and, where appropriate, notify registered users via their account email address.

Your continued use of the 6six platform following the posting of any changes to this policy constitutes your acceptance of those changes. We recommend reviewing this page periodically to stay informed about how we are protecting your information.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 6six handles your personal data, please reach out to our dedicated support team. We are committed to addressing all privacy-related enquiries promptly and transparently.